Help & Support Center
Official Support Portal for MyTrade iOS, watchOS, and Web Platform • Apple Guideline 1.5
Frequently Asked Questions
How does Apple Reviewer / Demo Mode work?
On the main login screen, tap "⚡ Explore in Demo / Reviewer Mode" to immediately preview active staged Wheel options setups, Greek decay calculations, and portfolio analytics in a safe, pre-populated sandbox without connecting a live brokerage account.
How do I link my E*TRADE or brokerage account?
Navigate to User Profile → Link New Brokerage. You will be directed through SnapTrade's secure connection portal or E*TRADE's official OAuth authorization sheet. MyTrade never sees or stores your brokerage username or password.
How do I delete my account and all associated data?
Under Apple Guideline 5.1.1(v), you have complete control over your data. In the app, navigate to
Safety & Settings → Profile → Delete Account, or email
nathan.cannon@gmail.com to immediately erase all user records, preferences, and OAuth tokens from our databases.
Is MyTrade a broker-dealer or financial advisor?
No. MyTrade is a quantitative analytical tool and decision-support software platform. It does not provide personalized investment advice or custody client assets. All orders are subject to manual pre-flight confirmation by you before submission to your independent broker.